As our Volunteer Statement affirms – Volunteers sit at the heart of the CBF. Their knowledge, expertise and passion for community media is central to our decision-making, ensuring our grants reflect the many perspectives, people and communities our sector serves.
The contributions of all volunteers to the CBF are highly valued by our organisation. Given that a key to volunteer retention is appropriate recognition, every effort will be made to thank volunteers and recognise their contribution.
This Volunteer Recognition & Appreciation Policy is intended to provide a framework for ensuring CBF volunteers feel valued and respected by our organisation and that their work is important, meaningful and a direct contribution to the CBF’s strategic goals and vision – ‘Community broadcasting is at the heart of every community.’
Operation of the Volunteer Recognition & Appreciation Process
For the purposes of this policy, recognition is defined as public display of admiration and respect for an individual’s or group’s achievements. Appreciation is different and defined as a more personalised feeling or expression of admiration, approval, or gratitude.
Currently, recognition is shown to volunteers using the following strategies:
- CBF Volunteer statement published on the CBF website
- Reference to the importance and value of CBF volunteers in our Strategic Plan
- Reference to the importance and value of CBF volunteers in key publications including our Annual Report, Department of Infrastructure, Transport, Regional Development, Communications and the Arts (DITRDC) Report
- ‘Meet our assessor’ stories published on the CBF website and in social media
- Stories and profiles for ‘National Volunteers Week’ published on the CBF website and in social media
- CBF volunteer survey and Assessor Feedback survey conducted annually and results shared.
CBF volunteers are shown they are appreciated using the following strategies:
- Gifts for retiring Board and Committee members based on length of service
- ‘Hard working assessor’ mugs for first assessor to complete assessments each round
- Assessor awards following each round
- CBF badge for all retiring assessors
- Handwritten cards for illness, bereavement, weddings, babies, special occasions
- Regular communication with volunteers throughout the year
- Thank you’s to volunteers for their work directly, internally and publicly.